Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Against your refund amount, you will be provided a credit note Coupon Code that can be used within a year from the day of initiated return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at jascano.luxury@gmail.com. Please note that returns will need to be sent to the following address: Gala No 2A, Desai Compound, Near Happy Home Society, Dahisar West, Mumbai-400068,

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at jascano.luxury@gmail.com.

Returns & Exchanges

At Jascano, we ensure the highest quality standards. If you are not satisfied with your purchase, please refer to the exchange policy below:

Products can be exchanged for size changes only if they are in perfect condition.
Inform the customer service team of any issues within 24 hours of receiving the product by emailing us at jinayksavla@gmail.com or calling us at 9833466553.
Original product tags and packaging must be intact when returning the product.

Exchange Process:

Products can be exchanged within 7 days of receipt.

Non-Eligible Products for Return/Exchange:

Products with physical damage to the box or product.
Products returned without original packaging or missing items included at delivery.

Refund Policy:

We do not provide refunds. Goods once sold can only be exchanged if they meet the exchange terms.
If the issue is unresolved, a credit note will be issued for future purchases.