JASCANO

Exchange, Returns & Refunds

Exchanges, Returns and Refund Policy

Contact Information:

Email: jascano.luxury@gmail.com.
Address: Gala No 2A, Desai Compound, Near Happy Home Society, Dahisar West, Mumbai-400068, Maharashtra.
Phone: +91 9321240967 || 7045170360 .

All orders are delivered within 7-14 business days.
Ready-to-ship items are dispatched within 48-72 hours.
Free shipping is provided on all online orders.
For express deliveries, please contact us via call, email, or WhatsApp for additional charges based on your location.
Orders will be delivered to the address provided at the time of purchase.

Tracking & Delivery:

Once shipped, tracking details will be shared via email.
Orders can be tracked using the tracking number provided on the shipping partner’s website.
Please ensure that the shipping address is accurate and includes the zip code and a valid mobile number for smooth delivery.

For all orders, we accept:

At Jascano, we ensure the highest quality standards. If you are not satisfied with your purchase, please refer to the exchange policy below:

Products can be exchanged for size changes only if they are in perfect condition.
Inform the customer service team of any issues within 24 hours of receiving the product by emailing us at jascano.luxury@gmail.com or calling us at 9321240967 .
Original product tags and packaging must be intact when returning the product.

Exchange Process:

Non-Eligible Products for Return/Exchange:

Products with physical damage to the box or product.
Products returned without original packaging or missing items included at delivery.

Refund Policy:

We do not provide refunds. Goods once sold can only be exchanged if they meet the exchange terms.
If the issue is unresolved, a credit note will be issued for future purchases.

Policies are subject to change without prior notice. In case of conflict, the Terms & Conditions policy will prevail.

Thank you for shopping with Jascano Luxury Apparels Private Limited!